Business Solutions

NA-Technologies not only offers the business productivity software you need, we offer the business process design and re-engineering services to maximize your productivity gains and cost reductions. Call us today to find out how we can assist you 770-449-8000

Application software is just part of the equation when it comes to increasing your organizations productivity. NA-Technologies has the knowledge necessary to assist you in organizing your business processes to maximize worker productivity and reducing costs associated with your operations.

Business Productivity Software

Looking Glass ERP is a complete accounting system that can meet all of the accounting and business management needs of any size organization. Implemented in ASP Dot Net and Visual Basic Dot Net, using Multi-Tiered design and taking advantage of today's latest most advanced database system, SQL Server 2000, Looking Glass ERP can meet all of your enterprise needs.

Looking Glass ERP is available for you to view on line. Click here to access Looking Glass ERP!

Core Modules of Looking Glass ERP

Inventory Management

One of the most powerful features in Looking Glass is the inventory management module. The Looking Glass inventory management module allows an organization to utilize it’s assets more effectively, reduce cost associate with inventory, purchase more accurately, reduce shrinkage and inventory sludge and become more productive. Some of the features associated with the Looking Glass inventory management module are:

Detailed inventory forecasting and analysis
Buyer workbench and analysis
Multi level product classification and segmentation
Multi vendor support for a single inventory item
Multi-warehouse and bin location
Full or outbound serialization
Bar-coding
Warehouse management and analysis
Detailed run rate and product consumption analysis
“On the fly” cycle count capability
Electronic information exchange
Supplier analysis and performance metrics
Multi level cost support
Static or custom Bill of Materials
Product add on and replacement
Auto drop ship capability
Auto re-order capability
Auto back order release capability
Stock out reporting and financial impact analysis
Purchase order entry (Auto and Manual)
Detailed purchasing analysis
Wireless warehouse capability (Picking Shipping and receiving on Hand Held devices
Supports LIFO, FIFO, AVERAGE and STANDARD Costs
Multi level cost tracking
Multi warehouse
PLUS MUCH MORE!

Sales Order Module

The sales order module is tightly linked to the capabilities in the inventory management module and are designed to assist the sales rep in becoming a more productive sales associate and a more valuable advisor to the customer. The sales order module is packed with features that make it easy to sell and service customers. In addition, the sales module enables the business to analyze sales in order to maximize profitability. Some of the features in the sales module include:

Quotation entry
Sales order entry
Quote to sales conversion
Sales order cloning
Detailed part lookup
Marketing support information
Detailed quote and order lookup
Flexible pricing matrix
Pricing level indicators (Multi level pricing)
Comprehensive commission matrix
Easy part lookup
Add on and replacement part notification (Do you want fries with that?)
Detailed sales analysis (By product, by customer, by warehouse, by product group etc..)
Quote to order ratio analysis
Sales productivity analysis
Auto PO creation for drop ship and non-stock items
Auto back order release function
Multi level cost tracking
Services Tracking and Billing
Auto Invoice Creation
Bill of Materials (BOM)
Complete Returns (RMA) functionality (including RA analysis by customer, by product etc.)
PLUS MUCH MORE !

Customer Centric Relationship Module (CCRM)

The CCRM module allows an organization to increase the level of customer service and satisfaction by focusing more directly on the needs and wants of customers. In addition, it allows organizations to become more efficient in sharing information concerning customers and more effective at marketing products and services to customers. Some of the features of the CCRM module are:

Lead generation and tracking
Auto email notification(s) (Order status, invoice, marketing communications etc..)
Mail merge features
Customer buying trends and analysis reporting
Complete contact management
Meeting tracking (Customer touch tracking)
Customer groups
Parent child customer relationships
Unlimited ship to locations
Multiple levels of segmenting and classifying customers
Prospect tracking
Detailed customer information and tracking
Multi levels of credit control

Business Process Engineering

The forces at work in today’s world present businesses with extraordinary opportunities to transform their operations. By leveraging the influence of best practices and technological innovation, they have the potential to gain unprecedented performance from each link in the operational foundation of the organization. No one is better positioned to help small and medium sized companies realize this potential than Deka Consulting. We have long been known as leading experts in operations – as people who not only help clients develop operations strategy, but also see it through every phase of implementation. We were among the first to recognize how operations could be fundamentally improved by the advent of technology and to exploit its power throughout the organization. As a result, we offer the ability to help organizations achieve new levels of productivity and operational efficiency from their core assets, their business processes and their strategic relationships. Critical to any executive or business owner agenda is an operations strategy that matches the overall business strategy for the organization.
NA-Technologies Consulting practice works to help clients move forward with confidence and vision, and as a result, gain distinct and durable competitive advantage while streamlining processes, increasing productivity and efficiency and reducing operational costs.

Organizational structure and design
Change management (Effects, results, navigation)
Business process re-engineering (BPR)
Activity based costing analysis
Inventory management
Purchasing philosophy and methodologies
Supply chain performance improvement and analysis
Innovation management
Sales process and design
Next generation cost reductions
Supplier relations
Customer centric relationship management (CCRM)

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